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This is the archived resource for the February 2019 phPIN webinar. View recording here.

Join the Public Health Performance Improvement Network (phPIN) for our February webinar with Robert (Rob) Blake, M.P.H., R.E.H.S., Planner / Evaluator for the Transylvania County Department of Public Health in North Carolina.

Mr. Blake will illustrate Transylvania County Department of Public Health’s (TPH) use of a free tool (for first five uses) to develop many types of business diagrams. Mr. Blake has used LucidChart software tool for vital activities such as improving the health department’s internal processes, mind-mapping, SWOT analysis, and emergency planning. He will share information about these projects, how other organizations can implement this tool for their use, lessons learned, and ideas for the future. Note: Rob has no financial connection to LucidChart.

Learning Objectives

1. State how Transylvania County Department of Public Health has used Lucid Chart projects for a shared view of issues and proposed improvements.
2. Describe steps on how participants could implement an easy-to-use tool to visualize process improvements within their own local health department.

This webinar was made possible through funding from the Centers for Disease Control and Prevention under Cooperative Agreement NU38OT000303. The contents of this document are solely the responsibility of the authors and do not necessarily represent the official views of the sponsor.

More about the Public Health Performance Improvement Network (phPIN)

With nearly 600 members, The Public Health Performance Improvement Network (phPIN) is a learning community and peer exchange network. Participants from all over the country share innovative practices, trusted resources, and real-life experience leading performance improvement movements in their agencies and jurisdictions.

phPIN members participate in:

• A two-way listserv that enables discussion and sharing with an average of 18 discussion threads per month
• Monthly webinars led by practitioners in the field
• Library of 400 + (and growing) peer recommended tools, templates, and examples, searchable by topic.
• Connections and information about national and regional events in the performance improvement field.

To learn more about phPIN and to join the learning community, visit https://nnphi.org/phpin.