Resource Directory

phPIN Webinar: Advancing Performance Improvement in the Age of COVID-19

July 29, 2020

This is the archived resource for the June phPIN webinar with Ken Komatsu from the Arizona Department of Health Services and Nicole Morley from the Indiana State Department of Health. This webinar was held in partnership with the Association of State and Territorial Health Officials, and moderated by Heidi Westermann, who’s their Director of Public Health Systems & Planning.

The webinar presenters shared their experiences using performance improvement principles and processes to make rapid-cycle improvements to their COVID-19 response, including addressing hospital surge capacity and managing a response call center. The discussion allowed for attendees to ask questions and share their experiences related to challenges and some solutions that have worked in their health departments.

Focus Areas:
  • Performance & Quality Improvement
  • Workforce Training & Education

Connect with us:

Twitter LinkedIn YouTube
Google Plus email
Connect With Us:
Subscribe To Our Communications