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Julia Heany, Robin VanDerMoere (Michigan Public Health Institute), and Sarah Gillen (NNPHI) discuss how nonprofits can foster a sustainable culture of quality that capitalizes on increasing efficiency and effectiveness within their organizations.
Julia Heany and Robin VanDerMoere, Michigan Public Health Institute (MPHI); Sarah Gillen, National Network of Public Health Institutes (NNPHI). This session focuses on key strategies that nonprofits can use to foster a sustainable culture of quality that capitalizes on increasing efficiency and effectiveness within their organizations.The session includes a discussion with participants on how public health institutes promote a QI culture and QI processes into their work.