The three-part webinar series explores change management. Each webinar builds upon the lessons learned in previous sessions. Topics explored in the series include:

• The human tendency to resist change.
• The essential steps that must be taken when one plans to lead a significant organizational change initiative.
• The exploration of five different change scenarios requiring management decision-making and actions.

Learning Objectives

Webinar 1

• Explain the mental process that people go through when they resist change;
• Describe the stages of Janssen’s Model of Change; and
• Differentiate between different points on the Reactions to Change Continuum.

Webinar 2

• Explain the eight sequential steps that an organizational leader must consider when leading any significant organizational change initiative;
• Describe the human emotional considerations that change leaders must monitor; and
• Differentiate between the Kotter Approach to Change and the Daniel-Duck Approach to Change.

Webinar 3

• Explain the two typical approaches organizational leaders take when leading an organizational change;
• Describe the optimal way to plan and lead a successful change initiative; and
• Decide upon the best leadership actions to take given different change management scenarios.