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Dan Ward (state of Idaho) describes how we conducts his QA vs.QI training; how participants can build a similar training class to fit their needs, and; how to help staff cope with "change."

2014 Annual Conference Roundtable: “QA vs QI: What are the Differences and Similarities?…”

May 20, 2014

This open discussion addresses how Dan Ward (state of Idaho) conducts his QA vs. QI training; how participants can build a similar training class to fit their needs; and how to deal with “change” with staff.

Focus Areas:
  • Performance & Quality Improvement

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