Kaizen = Rapid Change for the Better. What is the Kaizen Methodology and What Can It Do For You? (Web)
Tuesday, June 3, 2014
The recording and presentation slides are now available. Want QI results faster? Discover how Kaizen can make rapid improvement happen and what it took to get there based on the COPPHI Kaizen Event Program, supporting 10 health departments to rapidly improve processes through the QI Kaizen methodology. QI leaders from health departments and program staff will help participants understand the what, why and how of kaizen. Participants will gain tips, lessons learned, and the tangible results of what Kaizen has done for others. Presenters include Erin Mowlds, Udgit Mehta, Sara Warren, Chris Bujak and Pam Vecellio.
From Performance Management Resistance to Measuring QI Culture (Web)
Tuesday, April 1, 2014
The recording and presentation slides from the April 1st Public Health Improvement Webinar are now available. Jennifer Gray from the Wyoming Department of Health shared how their agency worked to overcome initial resistance to embrace performance management. Dan Ward from the Idaho Department of Health and Welfare's Division of Public Health shared the Quality Culture Tool he developed, its potential uses at various levels of the organization, how to use the tool, and its limitations.
Developing Performance Measures: An Overview & Practical Pointers (PDF, 395 KB)
Tuesday, December 3, 2103
So often, we choose our performance measures because someone tells us what to measure in advance or we default to "what we can collect". Yet neither of these approaches serves us if we want performance measures to feed a cycle of continuous program improvement.
Tom Chapel and Clay Cooksey are back by popular demand from the Public Health Improvement Training (PHIT) 2013 to present a shorter webinar version of their PHIT workshop. The focus of the webinar will be practical guidance on how to get clarity and consensus on your program- its activities and its intended outcomes- and then how to use that clarity to select and construct strong measures. Clay and Tom will provide an introduction and overview to a potential longer workshop to be offered at a later date. There will be time for Q&A and dialogue about attendees' challenges. When registering for this webinar, please include your challenges. By the end of the webinar, you will be able to: 1) Define a simple program roadmap for any program that includes its activities and intended short- and long-term outcomes; 2) State foundations, principles, and selection criteria for choosing the best "set" of performance measures for continuous quality improvement; 3) Understand a framework to develop meaningful measures that fit your program/organizational needs