Perspectives of public health organizations partnering with refugee, immigrant, and migrant communities for comprehensive COVID-19 case investigation and contact tracing

This study conducted interviews with public health professionals from local and state health departments to understand their experiences in providing comprehensive COVID-19 case investigation and contact tracing with refugee, immigrant, and migrant communities. The research identified six themes related to promising practices, including understanding the community and public health context, cultivating relationships, ensuring linguistic and cultural concordance, communicating intentionally, evolving response strategies, and implementing equity measures. These findings aim to inform proactive, community-engaged solutions for public health organizations working with these communities during public health crises, such as COVID-19, to improve collaborations and staff wellbeing.

Resource Details

• Population: Non U.S. Born Persons
• Setting/Context of Implementation: Community
• Topics of Practice: Organizational Change/ Development
• Outcomes of Interest: Capacity Building
• Level of Evidence: Emerging
• Tools or Materials Included in Resource: No
• Social Determinants of Health: Social and Community Context
• Outside of US: Yes