Outcomes of a Rapid Adolescent Telehealth Scale-Up During the COVID-19 Pandemic

This article describes the rapid scale-up of adolescent telehealth services at the Children’s Hospital of Philadelphia (CHOP) Division of Adolescent Medicine. While the scale-up was partially effective in reaching some underserved populations (e.g., people living with HIV, people with substance use disorder, people living with mental illness), racial disparities in visit completion rates are concerning and would need to be addressed by sites replicating this intervention to avoid exacerbating health disparities. The practice strategy this article is focused on is adolescent telehealth services.

Resource Details

• Population: Lesbian, Gay, Bisexual, Transgender, and Queer Persons|People Experiencing Homelessness|People With a Mental Illness|People With Substance Use Disorders|Youth and Young Adults
• Setting/Context of Implementation: Clinical
• Topics of Practice: Organizational Change/ Development|Policy Change/ Development
• Outcomes of Interest: Improve Organizational Infrastructure
• Level of Evidence: Emerging
• Tools or Materials Included in Resource: No
• Social Determinants of Health: Healthcare Access and Quality
• Outside of US: No