This is a list of recommendations based on a review of the literature focusing on promoting health equity in the delivery of virtual care. The authors conducted a narrative review of literature on health equity and virtual care during the COVID-19 pandemic published in 2020, describing strategies that have been proposed in the literature at three levels: (1) policy and government, (2) organizations and health systems, and (3) communities and patients. They discuss three strategies for promoting health equity through virtual care: (1) simplifying complex interfaces and workflows, (2) using supportive intermediaries, and (3) creating mechanisms through which marginalized community members can provide immediate input into the planning and delivery of virtual care.
Resource Details
- Setting/Context of Implementation: Clinical
- Topics of Practice: Organizational Change/ Development
- Outcomes of Interest: Reduction of Health Disparities
- Level of Evidence: Emerging
- Tools or Materials Included in Resource: No
- Social Determinants of Health: Healthcare Access and Quality
- Outside of US: Yes