Equity Gaps in Telehealth Use to Manage Chronic Conditions During COVID-19

This report investigates the relationship between patient race and ethnicity in the use of in-person and telehealth vists for chronic conditions prior to and after a stay-at-home order in California on March 19th, 2020. Findings advocate for investing in telehealth navigation support, hybrid approaches, technological accessibility and digital literacy, and education for providers on the role of race and ethnicity in telehealth delivery.

Resource Details

• Setting/Context of Implementation: Clinical
• Topics of Practice: Organizational Change/ Development
• Outcomes of Interest: Reduction of Health Disparities
• Level of Evidence: Emerging
• Tools or Materials Included in Resource: No
• Social Determinants of Health: Healthcare Access and Quality|Social and Community Context
• Outside of US: No