NCCPHT Communications Manager

Overview:

The National Network of Public Health Institutes (NNPHI) is an active network comprised of over 40-member public health institutes in 33 states, Puerto Rico and the District of Columbia. Public health institutes are nonprofit organizations that improve the public’s health by fostering innovation, leveraging resources, and building partnerships across sectors, including government agencies, communities, the health care delivery system, media, and academia. NNPHI and its member institutes work together to implement public health policy and program initiatives throughout all 50 states. NNPHI offices are located in New Orleans and Washington, DC. Additional staff, consultants, members, and partners support NNPHI’s mission from several locations throughout the United States

The NNPHI mission is to support national public health system initiatives and strengthen public health institutes to promote multi-sector activities resulting in measurable improvements of public health structures, systems, and outcomes. NNPHI’s vision is innovation-fostering public health institutes across the nation collaborating to improve population health.

NNPHI collaborates with its member public health institutes and a wide range of national, state, tribal and local partners to support public health initiatives. These collaborative efforts promote health equity, support public health and health systems collaboration, build capacity of the public health system, encourage health in all policies, and promote evidence-based public health practice. Additional information about NNPHI’s program areas and collaborative efforts with public health institutes is available at www.nnphi.org.

Position Summary:

The Communications Manager will support several projects within the NCCPHT portfolio, leading the communications components of projects related to training and workforce development. These projects will include: 1) Performance Improvement for the Public Health Workforce (Public Health Improvement Training (PHIT), Strategic Scholars, and the Public Health Performance Improvement Network (phPIN); 2) Indigenous Public Health Leaders program; 3) Coordinating Center: Framework to Address Health Disparities through Collaborative Policy Efforts; and 4) the Public Health Learning Navigator; and 5) Open Forum: NextGen. The Program Manager is responsible for the overall direction, coordination, implementation, execution, control, and completion of specific communications projects as it relates to these funded programs/projects and others.

Primary Responsibilities:

Portfolio Management

  • Management of various projects within the NCCPHT portfolio, including but not limited to developing strong relationships with program managers and other staff and providing regular status updates on key programs, processes, and metrics.
  • Management of communications budgets for ongoing and new projects, including but not limited to monthly budget reports with the Associate Director of Communication and quarterly budget meetings with program directors.
  • Manage all creative projects from inception through completion for assigned programs including media production, reports, articles, campaigns and graphics.
  • Provide overall management of communication for various conferences and convenings as assigned including developing and managing timelines, supporting project planning and implementation, and coordinating with NNPHI staff, funders, and key partners to achieve stated goals.
  • Coordinates public outreach with other partners, including non-profit, public health and community groups as needed; identifies potential partnerships with other local and national organizations to amplify mission and key issues through tools such as custom toolkits.

Process Management

  • Manage the invoicing process for all creative groups utilized across the NCCPHT portfolio and coordinate program spending monthly for each invoice.
  • Management and maintenance of web and marketing communications best practices, protocols and processes and the outreach channels and marketing vehicles on which those communications are delivered.
  • Develop and report on agreed upon marketing analytics, as well as research and evaluate new and/or future tools, platforms, and resources that contribute to communication programs.

General Communications Responsibilities

  • Develop, pitch and manage new tactics to increase NCCPHT brand awareness such as developing press pitches, press kits, newsletters, and related marketing materials to amplify messaging across multiple platforms.
  • Contribute to the overall development of NNPHI’s brand standards, brand guides and brand messaging, both internally and externally.
  • Participate in annual evaluation and development of overall strategic communications plan.
  • Create opportunities to engage communicators across the network and maintain strong relationships with communicators at member public health institutes and public health training centers.
  • Monitor national initiatives and trends in the field of public health as well as innovations and best practices from other sectors to inform content development.
  • Oversee email marketing communications through Mailchimp and Cvent, including creation, editing and scheduling content.
  • Assist the Associate Director of Communications with onboarding and training of new communications team members.
  • Collaborate with the Associate Director of Communication and other communications team members to deploy overall NNPHI’s communication strategy, used as a skeletal standard for all programs within NNPHI.

Qualifications:

The Communications Program Manager requires a bachelor’s degree in communications, journalism, public relations, or another relevant field, with a minimum of 5 years of related experience in a similar role. Strong preference will be given to applicants with public health and/or other non-profit communications experience.

Additional qualifications include:

  • Passion for communication including planning and implementation of high-quality, mission-driven practices geared for success.
  • Excellent communication skills, positive motivation, team building, and leadership development.
  • Ability to contribute to the creation of a diverse, equitable, and inclusive work culture that encourages and celebrates differences.
  • A wide degree of creativity and latitude.
  • Strong interpersonal skills and ability to work effectively on a team and with diverse external partners.
  • Self-motivated with a positive and professional approach to management.
  • Entrepreneurialism and flexibility, with an ability to maneuver effectively in the face of change and transition.
  • Demonstrated understanding and support of NNPHI’s Mission.
  • Strong customer service skills; must possess a “can do” and team-oriented attitude. Responds with a sense of urgency, solicits feedback to improve service, responds to requests for assistance and meets commitments.
  • Excellent organizational skills and attention to detail. Ability to stay motivated, organized and productive in a fast-paced work environment. Ability to organize work to use time effectively and
    efficiently and regularly meets project deadlines.
  • Proactive, professional and positive verbal and written communication skills.
  • Proficiency with Mail Chimp, Twitter, LinkedIn, WordPress, Buffer, and other online platforms.

Salary/Benefits:

  1. Salary range of $65,000-75,000 dependent on education, locality, and experience.
  2. A highly competitive benefits package is offered to all NNPHI staff

Travel:

Due to the COVID-19 pandemic, this position will commence remotely. Ultimately NNPHI requires this position to be based in our New Orleans or Washington, D.C. office, or remotely from Atlanta, GA. Applicants should indicate their preference to work in New Orleans, Washington, DC, or Atlanta. requires travel of approximately 5%.

To Apply:

Please send cover letter, resume, two writing samples, salary requirement, and three professional references to: hr@nnphi.org. Subject line: Attn: Program Manager, NCCPHT Communications

NNPHI’s Values Statement to our Employees

We strongly encourage applications from women, people of color, and bilingual and bicultural individuals, as well as members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition

Reasonable accommodation will be made so that qualified disabled applicants may participate in the application process. If you seek an accommodation, please advise in writing at the time you apply.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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