Intern, Communities of Practice (CoP)

Overview:

The National Network of Public Health Institutes (NNPHI) is an active network comprised of more than 40 public health institutes in 33 states spanning all ten Department of Health and Human Services regions. Public health institutes are nonprofit organizations that improve the public’s health by fostering innovation, leveraging resources, and building partnerships across sectors, including government agencies, communities, the health care delivery system, media, and academia. NNPHI and its member institutes work together to implement public health policy and program initiatives throughout all 50 states. NNPHI offices are located in New Orleans and Washington, DC.

In 2014, NNPHI established the National Coordinating Center for Public Health Training (NCCPHT) to expand its network to better serve the public health workforce. The NCCPHT supports nationwide collaboration to build a sustainable and coordinated network of Regional Public Health Training Centers and other network partners nationwide that work together in co-creating, modernizing, standardizing, and distributing evenly to all communities and Tribes quality training, tools, and resources that advance the nation’s public health workforce throughout all fifty states, tribal communities and five US territories.

Position Summary:

The CDC’s National Public Health Workforce Strategy Roadmap calls for increasing capacity of the workforce through 1) definition of target skills and competencies across disciplines, 2) expansion of training for the identified skills, and 3) use of technology for ongoing and just in time training. One model that shows great promise in deepening strategic public health skills and building expertise to address complex public health and social issues is the use of communities of practice (CoPs).  CoPs are groups designed to assist professionals engaged in a discipline, field, or area of practice with building dynamic relationships with one another to share and expand practical “know-how.

NCCPHT at NNPHI is seeking an intern to assist with the promotion, uptake and maintenance of various online CoPs using a web-based platform called Higher Logic.  Each CoP is geared towards a focus area or subset of the public health workforce.  The selected candidate will gain direct experience with CoPs, have the opportunity to engage with public health professionals across the country, and benefit from the mentorship of NNPHI colleagues.

Primary Responsibilities:

The CoP intern will support NNPHI’s communities of practice by:

  • Creating a handbook and video guides to support new and existing users
  • Developing and implementing a recruitment plan to increase diversity and reach of CoP users
  • Scanning relevant news and topic areas to find up-to-date resources, to be shared with the CoP (topics to include COVID, Infection Control, Quality improvement/Performance Measurement, Public Health Department Accreditation etc.)
  • Posting events, best practices, or tools to the CoP sites
  • Working with the Higher Logic coach to create ways to encourage use by providing incentives,
  • Using the administrative dashboard to monitor usage, create polls and build reports
  • Moderating discussions and comments
  • Providing basic support to end users (more advanced support will come from Higher Logic coach)
  • Contributing to CoP newsletters
  • Developing social media and other communications to promote CoPs as a core NCCPHT workforce development model

Qualifications:

Qualified candidates will possess:

  1. Interest in learning about public health communications and workforce development.
  2. Comfort with learning new digital platforms and tools.
  3. Experience with social media marketing (beneficial but not required).
  4. Independent work ethic and positive, self-starter attitude.
  5. Professionalism in communications and active listening skills; and
  6. Attention to detail and a strong value for high-quality work products.

Students early in their careers seeking experience in public health communications and workforce development are encouraged to apply, including undergraduate and graduate students.

Salary/Benefits:

The intern will be paid $12-15 per hour depending on qualifications and location of position.  This part-time, non-benefit eligible position will start mid-August 2021 and will run through December 2021.  The candidate will be expected to work up to 15-20 hours per week. This position will be primarily virtual, but candidates must reside in either the New Orleans, LA or Washington, DC metro regions.

To Apply:

Please send cover letter and resume to hr@nnphi.org with the subject line: Attn: CoP Intern. Please label all attachments with first and last name.  Please include in your cover letter your desired start and end dates and your desired location, New Orleans, LA or Washington, DC. Applicants who are invited for an interview will be asked to provide references.

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